FDL County Will Have Capability For Text To 911

The Fond du Lac County Dispatch Center is getting a new phone system that will support a Text to 9-1-1 feature. County Communications and Emergency Management Director Bobbi Hicken says they will have the phone system in place this summer. She says mostly likely the earlier part of summer it will be implemented. She says it will have the capability to receive texts to 9-1-1. Recently Sheboygan County implemented the Text to 9-1-1 feature. Hicken says they still recommend people call 9-1-1. She says dispatchers can hear what is going on in the background of the call and they can keep officers and those responding to the call abreast of what’s going on. She says Text to 9-1-1 can be a life saving feature, but early feed back from other counties who have the feature is that it hasn’t been used much yet.